Privacy Policy

Who We Are

Royal Dhvine is a restaurant based in Livingston, Scotland. When you use our website or place an order, we are the data controller responsible for your personal information.

What We Collect

• Order information: name, phone number, email (optional), delivery address
• Payment information: processed securely — we do not store card details
• Website usage: pages visited, device type, browser (via cookies)

Why We Collect It

• To process and deliver your orders
• To contact you about your order status
• To improve our website and service
• To send marketing communications (only with your consent)

How Long We Keep It

Order data is retained for 12 months for operational and accounting purposes. Marketing consent records are kept until you withdraw consent. You can request deletion at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing
• Request a copy of your data in a portable format

Contact

To exercise any of these rights, email us at privacy@royaldhvine.com.